Returns Policy
Cherokee of California – Return, Exchange & Website Policy
(Effective February, 2026)
Return & Exchange Policy
At Cherokee of California, we want you to love your purchase! If you’re not completely satisfied, we accept returns or exchanges of unworn merchandise purchased at full price on cherokeeofcalifornia.com within 30 days of the original purchase date. All items must be returned in their original condition, including packaging. Products purchased through other retailers must be returned directly to the original place of purchase in accordance with their return policies.
To Process Your Return Or Exchange & Generate a Return Label
Click here to start your return or exchange.
Follow the instructions and print your label. Attach the label and a copy of your packing slip to the outside of the box.
Please allow up to 5 business days to receive your credit after our warehouse has confirmed receipt of your return.
Final Sale Items
All items purchased on sale are considered final sale and are not eligible for refund, return, or exchange. We recommend reviewing your order carefully before completing your purchase, and please feel free to reach out to our team with any sizing or product questions prior to ordering, we’re always happy to help!
Refunds
Once your return has been processed, refunds are typically issued to the original form of payment and may take approximately 1–5 business days to appear on your account, depending on your financial institution. All refunds must be returned to the original method of payment—no exceptions. If the original payment method is no longer active, a store credit will be issued in place of a refund.
Please note that original shipping charges are non-refundable.
Free Returns with Checkout +
Customers who selected and purchased Checkout+ at the time of checkout are eligible for a free return, including return shipping coverage. If Checkout+ was not selected or purchased with your order, return shipping costs will be the responsibility of the customer.
Return Address:
Cherokee of California
ATTN: Returns Department
320 Santa Monica Blvd
Santa Monica, CA 90401
Need Help?
Our team is always happy to assist with sizing guidance, style recommendations, or any questions regarding our policies. Please don’t hesitate to contact us at the email below, or use the chat feature on our website for assistance. While customer service availability may vary, rest assured that a member of our team will respond and assist you as soon as possible to ensure you have the best possible experience.
📧 Email: customerservice@cherokeeofcalifornia.com